Practice Policies & Patient Information
Access To Your Information
Your information may be shared with NHS common service agents.
NHS Trusts, GPs, Ambulance Services, Health Authorities, Social Services, Local Authorities, Education Services, Private Sector Providers, Voluntary Providers.
The Data Protection Act 2018 allows you to find out what information is held on the computer/manual records free of charge.
Domestic abuse and Covid-19 – Supporting our service users and colleagues
Police across the UK, including in Manchester, are expecting a rise in domestic abuse incidents, due to the extra tension within a family who are isolated.
It is feared that abusers will manipulate the Covid-19 situation to take advantage of their power and control over a victim.
As our MLCO and TLCO teams are on the frontline in the community, we have a key role in identifying and supporting people.
For example, we need to be aware of families and carers who may be struggling more than usual at this difficult time, and for those in the community who are receiving End of Life care and could be at risk of abuse.
Domestic abuse is more than physical violence.
It can also include, but is not limited to coercive control and ‘gaslighting’, economic abuse, online abuse, verbal abuse, emotional abuse and sexual abuse. All could be exacerbated by a period of lockdown.
All staff should make themselves familiar with the latest government guidance around domestic abuse.
Zero Tolerance
A zero tolerance policy with regards to any acts of violence or abuse towards its staff is operated at all times.
Any incidents are reported to the police and may result in prosecution and the removal from the practice list.
Please kindly note that our updated policy reflects that when the first zero tolerance letter is being issued to the patient – it is also a warning letter.
If the incident occurs again – the second zero tolerance letter will be issued as a removal from the surgery.