Comfort Calling Clinics

Our health care assistant currently has a comfort calling clinic for patients who are housebound, are vulnerable, have dementia patients, and isolated patients.

We recognise that patients do wish to be cared for in their homes locally with the support of the practice team.

The practice supports patients by monitoring their progress and reviewing their needs with the support of the GPs, voluntary and third party suppliers such as Age UK, Concern, Oldham Carers, Dementia Friends etc.

MIND (Active Monitoring Clinics)

Feeling stressed Anxious or fed up with life.

An opportunity to talk to someone who’s there to listen.

Active monitoring can with with a range of issues and may be able to work with you over a period of eight weeks to provide guided self help.

MIND Patient information leaflet

Asthma

The practice asthma Leads are:

Nicole (Practice Nurse).

The practice offers patients with asthma:

Regular structured reviews of patients’ asthma control every six months or every three months if control is poor.

A 20-30 minute appointment will be offered for each review.

Inhaler technique assessment and training will be given.

A personalised Asthma Action Plan will be give for all patients with asthma.

For age-appropriate, self-managed resources for people with asthma please click here.

Musculoskeletal Clinic

We now offer a new in-house service with our MSK Practitioner on Monday and Friday Mornings, 8am to 12pm.

You will first be triaged by a clinician and then booked in where appropriate.

Please contact the surgery if you’re post orthopaedic surgery, need joint injections OR suffer from any of the below.

  • Soft tissue injuries
  • Sprains and strains
  • Arthritis
  • Problems with muscles
  • Spinal pain (Lower back / Mid Spine)
  • Neurological symptoms
  • Mobility changes

Domestic Abuse Support

Coronavirus (COVID-19) and domestic abuse

Please take note of the guidance – particularly of the advice for victims when ringing the police if they cannot talk openly.

Not being able to talk openly is something that has become more difficult in lockdown so systems such as Silent Solutions are even more important and staff need to know about them so that they can inform vulnerable service users.

The Silent Solution

The Silent Solution system is a system for victims of domestic abuse who might be afraid of further danger and escalation of harm if they are overheard when calling 999 in an emergency.

  • When somebody calls 999, an operator will ask which emergency service is required.
  • If the caller is unable to audibly signal to the operator, the call will be forwarded to an operating system.
  • If 55 is then pressed by the caller, the system will detect this.
  • The operator will then transfer the call to the relevant police force as an emergency.

Domestic Abuse help and support during the Covid19 outbreak

We know that if you are currently experiencing or have experienced domestic abuse you might be worried about self-isolating with someone who is harming you.

If you know a family member or friend who is living with domestic abuse, self-isolation may mean they are spending more time with an abusive partner and will not be able to access their usual means of support.

It’s important to know that you and they are not alone and we can all look out for the most vulnerable people in our communities and remain vigilant.

If you are in immediate danger, or you suspect someone is in immediate danger please call 999 and ask for the police.

Local Domestic Abuse services in Manchester are still operating and delivering support.

You can contact them on:

Manchester Women’s Aid:

Call 0161 660 7999 or email referrals@manchesterwomensaid.org.

Greater Manchester Domestic Abuse helpline:

Phone: 0161 736 7525 or email helpline@independentchoices.org.uk.

Saheli Asian Women’s Project 

Providing advice, information and support services to Asian women and their children fleeing domestic abuse and/or forced marriages.

Based in Manchester, call 0161 945 4187.

Other information and support

The government acknowledges that the order to stay at home can cause anxiety for those who are experiencing or feel at risk of domestic abuse.

Domestic abuse is unacceptable in any situation, no matter what stresses you are under.

More information can be found on the gov.uk website.

There is a national 24 hour Domestic Abuse helpline available on 0808 2000 247.

Surviving Economic Abuse

The Surviving Economic Abuse Charity has developed and is sharing information on what support is available to safeguard economic well-being.

They are working with partners to develop understanding over time and will use this to regularly update the information they are sharing.

If you, or someone you know, are experiencing abuse, please visit the resources page: www.surviving economic abuse/resources. This includes a section specific to the COVID-19 Outbreak.

Respect

The Respect Phoneline is a confidential national helpline, email and webchat service for perpetrators of domestic violence looking for help to stop.

They help male and female perpetrators, in heterosexual or same-sex relationships. Partners or ex-partners of perpetrators, as well as concerned friends and family and Frontline Workers are welcome to get in touch for information, advice and support.

Call 0808 802 4040 or visit respect.uk.net

Talk Listen Change (TLC)

TLC are the local provider of behaviour change provision for Manchester.

If you are worried about your behaviour and are seeking support, call 0161 872 1100 (option 3) or visit www.talklistenchange.org.uk/domestic-abuse-services TLC can also be found on Twitter at @TLC_Charity

Helplines

If you have concerns someone maybe suffering or at risk of domestic abuse please consider seeking help from the following national and local sources.

If your concern is about immediate risk call 999

Domestic Abuse Helpline – 0161 636 7525

Manchester Womens Aid – 0161 660 7999

LGBT Domestic Violence Helpline – 0300 999 5428

Community Helpline Language Service(Urdu and Punjabi) – 0161 636 7525

Manchester Social Care (for adults and children) – 0161 234 5001

Help for perpetrators: If you feel you may be about to hurt someone visit Respectphoneline.org.uk or call 0808 802 4040.

If you need to talk to someone…

If you want to access support over the phone, you can call:

National Domestic Violence Helpline – 0808 2000 247.

Women’s Aid

A grassroots federation working together to provide life-saving services and build a future where domestic violence is not tolerated.

Connect to a support worker with their instant messaging service or send an email to one of our support workers.

Get help on housing, safety planning, dealing with police and more.

Speak to other women in the supportive community of survivors.

Listening to survivors

Campaigning and influencing

Training and qualifications

Research and publications

View Site

Men’s Advice Line

Men’s Advice Line is a team of friendly Advisors who will listen and believe the person, offer non-judgmental support, practical advice and information.

Their focus is to increase the safety of men experiencing domestic abuse (and the safety of any children).

View Site

Galop, the LGBT anti-violence charity

Advice and support to people who have experienced biphobia, homophobia, transphobia, sexual violence or domestic abuse.


National LGBT Domestic Abuse Helpline

T: 0800 999 5428
E: help@galop.org.uk

View Site

Refuge

Refuge is an independent, specialist charity that supports women fleeing domestic abuse and other forms of gender-based violence since 1971.

Their specialist services now support around 6,500 women and children on any given day.

Refuge provides specialist support to women, children and some men escaping domestic violence and other forms of violence.

Refuge’s specialist services include refuges, independent advocacy, community outreach projects, culturally specific services and the 24 hour National Domestic Abuse Helpline.

View Site

SafeLives

SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.

They work with organisations across the UK to transform the response to domestic abuse.

They provide guidance and training to health and care professionals.

Greater Manchester End The Fear

Anybody who is experiencing domestic or sexual violence can find help, support and advice here.

They also provide support to people who know someone who may be being abused.

They want to encourage victims of domestic and sexual violence in Greater Manchester to find the courage to come forward and seek support and help.

Find out about your local services by ringing the help lines on this website.

View Site

Karma Nirvana

Karma Nirvana is an award-winning British human rights charity supporting victims of honour-based abuse and forced marriage.

Honour crimes are not determined by age, faith, gender or sexuality, we support and work with all victims.

As well as running a national helpline to support victims in immediate danger, Karma Nirvana offers training to professionals and works with the Police, NHS, Social Services, local government and teachers.

They provide a range of education to understand and tackle honour-based abuse through accredited training programmes, seminars, conferences and workshops. 

View Site

Helpful Links

Community

Oldham Council – Directory of Services

The Early Help Partnership Officers have made a directory of services which includes many local services for different needs such as:

  • Health and Wellbeing
  • Substance Misuse
  • Youth Services
  • Domestic Abuse
  • Employment & Finances
  • Support for Families
  • Relationship Support
  • Housing & Environmental
  • Asylum Seekers & Refugees

Please download and use any services that may be helpful for you, your family or someone you know.

Directory-Of-Services-2025 Oldham Council

Homeless Friendly

If you are homeless or threatened with homelessness please telephone your local authority homeless service for support and advice.

Please note due to Covid-19 they are temporarily not open for drop in appointments.

At this difficult time Councils have been required to alter the access to support and service for people who find themselves homeless.

Please find below details on how to contact your local council should you be homeless.

Oldham

the office is closed. If you are homeless or threatened with homelessness please call 0161 770 4605.

Any homeless assessments will be completed over the phone by a homeless officer on the same day.

Out of hours 0800 988 7061.

Tameside

Housing Advice on Old St are closed to appointments and triage.

They are offering telephone advice, call 0161 331 2700 (including out of hours).

Stockport

The Reception is closed please call us on 0161 217 6016, out of hours hours number is 0161 474 2818.

Trafford

If you require assistance the contact numbers are 0161 912 2230 (office hours) of 0800 218 2000 (out of hours).

Salford

Salford Housing Options Point building is currently closed until further notice.

If you are homeless or need advice and information, please call 0161 793 2020.

Out of hours call 0161 794 8888.

Manchester

If you believe you have nowhere to stay, you can visit their website www.manchester.gov.uk/homelessness and access support via their online portal or email hss@manchester.gov.uk.

The out of hours number is 0161 253 6606.

Bolton

Homeless/Housing Reception is closed, please telephone us on 0120 433 5900 or email at housing.options@bolton.gov.uk.

The out of hours number is 0120 433 7777.

Bury

The office is closed, if you are homeless or threatened with homelessness please contact 0161 253 5537 during working hours.

The out of hours number is 0161 253 6606.

Rochdale

If you require general assistance please phone 0800 027 7769, or visit www.rbh.org.uk.

If you are threatened with homelessness or are homeless and require emergency support, please call 0300 303 8548 (Out of hours: 0300 303 8875)

Wigan

If you need assistance call: 0194 248 7732 or email hoac@walh.co.uk or via their website www.wigan.gov.uk. The Out of hours number is 0194 282 8777.


Find Your Local Food Bank

If you need support from your local food Bank please use the link below. If you add your postcode it will show details one the nearest one.

What this means and how you can help support the homeless in our community

Homeless-Friendly encourages organisations to lead the way in creating a cultural shift in how we view those without a permanent home and remind them they are a pivotal part of our society. Organised by not-for-profit social enterprise Beacon GP CARE, it asks that we examine the way we conduct our business and pledge to become Homeless-Friendly.

NHS surgeries and other healthcare providers are amongst the first to make that commitment but any public, voluntary or private organisation can join in. 

We offer advice on how to become Homeless-Friendly, encourage our pledgers to share good practice and work with our partners to offer practical support to the homeless and tackle the roots of the problem.

Did you know:

  • The average life expectancy of a homeless person is just 47 years-of-age
  • 73% of homeless people said they had experienced recent physical health problems
  • Over half of homeless people lack the literacy skills needed for everyday life
  • Homeless people are nine times more likely to commit suicide than other groups in society
  • 41% of homeless people are dealing with a long-term health problem
  • 80% of rough sleepers reported some form of mental health issue
  • 15% of newly sentenced prisoners were homeless immediately before going into custody
  • 35% of homeless people had been to Accident & Emergency recently and 26% had been admitted to hospital over the past six months

Registered Charity Number 1182814

How Can you Help?

We have a food box at the Surgery where those that need it can come in and take what they need. This can be from in date non perishable food items and hygiene products. Anything you can donate is greatly appreciated by the Practice and those who need it.

Due to the current Covid-19 Pandemic we are also trying to provide Hygiene kits to support please click here.

We’ve Gone & Done It

Greater Manchester folk have risen to the challenge by dipping into their own pockets to buy life protecting health items for those sleeping on our streets.

Hygiene Kits which include Face masks, hand sanitising gel and other essentials paid for by the public, That means that those experiencing homelessness in all ten boroughs of Greater Manchester now been given some protection against COVID-19.

“The generosity has been nothing short of heroic and demonstrates that in times of need, Greater Manchester ensures it’s vulnerable are cared for”, said Homeless-Friendly founder, Zahid Chauhan

“The average life expectancy of a street sleeper is just 45 years-of-age and they are incredibly susceptible to viruses. The selflessness shown by our donors who must have enough on their minds already, is simply overwhelming.”

But it is not just the kind-hearted public who have helped protect rough sleepers.

Homeless-Friendly’s partners in organisations such as St John’s Ambulance and Urban Outreach in Bolton have risen to the challenge by giving out the kits.

So impressed with the support Homeless-Friendly surgeries supply, that A&E units, out-of-hours health services, dentists, hospices, charities, local authorities, businesses and even football clubs have since joined the fold.

Learn more about Homeless-Friendly here.

http://greatertogethermanchester.org/find-support/food-banks