Zero Tolerance

A zero tolerance policy with regards to any acts of violence or abuse towards its staff is operated at all times.

Any incidents are reported to the police and may result in prosecution and the removal from the practice list.

Please kindly note that our updated policy reflects that when the first zero tolerance letter is  being issued to the patient – it is also a warning letter.

If the incident occurs again – the second zero tolerance letter will be issued as a removal from the surgery.