Loading...

This site uses cookies to store information on your computer. Some cookies on this site are essential, and the site won't work as expected without them. Read More

Royton Medical Centre

Practice Survey Results 2016 - To be published shortly ( posted on Jan 22, 2016 )

Oldham 7 Day access - New Hubs to be published shortly ( posted on Jan 22, 2016 )

Video Consultation Pilot Scheme - News to be published shortly ( posted on Jan 22, 2016 )

GP National Survey Results 2015 ( posted on Jul 24, 2015 )

 

The National Gp patient survey results have now been published for all practices. We would like to thank all our patients who completed and returned their surveys.

 

What this practice does best

  • 75% of respondents with a preferred GP usually get to see or speak to that GP

    Local (CCG) average: 56% National average: 60%

  • 88% of respondents find it easy to get through to this surgery by phone

    Local (CCG) average: 70% National average: 73%

  • 79% of respondents describe their experience of making an appointment as good

    Local (CCG) average: 70% National average: 73%

What this practice could improve

  • 48% of respondents usually wait 15 minutes or less after their appointment time to be seen

    Local (CCG) average: 71% National average: 65%

  • 83% of respondents say the last nurse they saw or spoke to was good at explaining tests and treatments

    Local (CCG) average: 91% National average: 90%

  • 80% of respondents say the last nurse they saw or spoke to was good at involving them in decisions about their care

    Local (CCG) average: 86% National average: 85%

 

To check all the results please log onto https://gp-patient.co.uk/

Statement of Intent - Patient Online Services ( posted on Sep 30, 2014 )

Please click here to view/download 'Statement of Intent - Patient Online Services'

Oldham Carers - Are you a carer? ( posted on May 8, 2014 )

The Link Centre, 140 Union Street, Oldham, OL1 1DZ

 

The focus of the service is to be inclusive of all carers from all communities and to encourage carers to become actively involved in shaping services, these include:

· Carers Emergency Support Service

· Carers Assessment

​· Counselling

· Carers Individual Budgets

· Regular drop ins at the Link Centre and in the community

· Carers mental health support group and signposting to other groups in the community

· Tailored training to suit Carers needs e.g. Moving and handling, mental health awareness, dementia awareness and more

· Confidence and well-being workshops​

· Encouraging Carers to support one another (peer support)

· Social events and carers parties and volunteering opportunities including in Business Administration and Advocacy

 

Please click here for more information.

 

Call them on 0161 770 1188 option 1​

Patient Access ( posted on Apr 10, 2014 )

Patient Access is our new online patient portal. If you do not yet have an account please click here for more information.

 

Please note that the online forms available on this site for repeat prescriptions and cancelling appointments will be taken down on the 30th September 2014. Please ensure you have a Patient Access account by this date.

SUGGESTIONS / COMPLAINTS AND COMPLIMENTS ( posted on Mar 12, 2012 )

THE GPS AND THE PRACTICE STAFF WOULD LIKE TO THANK ALL THE PATIENTS WHO HAVE SENT CARDS AND THANKS TO THE PRACTICE OVER THE PAST THREE MONTHS. IF YOU HAVE ANY SUGGESTIONS ON HOW TO IMPROVE OUR SERVICES TO YOU PLEASE LET US KNOW (SUGGESTION BOX IN RECEPTION)

HAS YOUR ADDRESS OR TELEPHONE NUMBER CHANGED? ( posted on Mar 12, 2012 )

PLEASE INFORM THE RECEPTIONISTS IF YOU HAVE MOVED ADDRESS OR CHANGED YOUR TELEPHONE NUMBER.

REMEMBER YOUR APPOINTMENT ( posted on Mar 12, 2012 )

LIKE MOST PRACTICES WE WOULD LIKE TO BE ABLE TO INCREASE THE NUMBER OF APPOINTMENTS EACH WEEK. YOU CAN HELP US TO DO THIS BY INFORMING US AS SOON AS POSSIBLE IF YOU NEED TO CHANGE OR CANCEL YOUR APPOINTMENT. ONE OR TWO PATIENTS FAIL TO ATTEND FOR THEIR APPOINTMENT. THIS IS THE EQUIVALENT OF AT LEAST ONE LOST SURGERY PER WEEK. BY REMEMBERING TO ATTEND OR CANCEL YOUR APPOINTMENT WE CAN PROVIDE A BETTER SERVICE FOR ALL OUR PATIENTS.

 

EVERY WEEK APROX 20 PATIENTS FAIL TO ATTEND THEIR APPOINMENT.

CHOOSE WELL ( posted on Mar 12, 2012 )

EVERY WEEK THOUSANDS OF PEOPLE VISIT A & E FOR A RANGE OF AILMENTS AND INJURIES. WHILE THE MAJORITY OF PATIENTS DO REQUIRE EMERGENCY TREATMENT SOME PATIENTS MAY NOT REALISE THAT THEIR SYMPTOMS COULD BE TREATED QUICKER OR MORE APPROPRIATELY BY OTHER NHS SERVICES. THIS MAY BE YOUR GP / PHARMACISTS / NHS DIRECT / SELF CARE IE PATIENT UK. PLEASE ENSURE YOU CONTACT YOUR GP SURGERY TO CHECK FIRST BEFORE YOU ATTEND A&E ON
WEEK DAYS.

APPOINTMENTS ( posted on Mar 12, 2012 )

YOU ARE NOW ABLE TO BOOK AN APPOINTMENT AT THE PRACTICE FOR UP TO 6 MONTHS IN
ADVANCE.
Choose font size: A A A
Search:  


GP Website from Wiggly-Amps Ltd. | Total visitors:106980 | Disclaimer